Last Updated March 9th, 2023
Thank for your purchase. We hope that you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return to us for a full refund or store credit.
Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the package receipt date. All returned items must be in new and unused condition, with all original tags and labels attached, and free of any wear or washing.
Return shipping costs are the responsibility of the customer. Colbo is not responsible for return shipping costs or duty reimbursement for international purchases.
To return an item, please email before sending the merchandise back. We will provide a shipping label via email.
Please place the item securely in its original or other safe packaging, and mail your return to the following address:
COLBO - returns
51 Orchard St.
New York NY 10002
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take up to 1-2 billing statements to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Sale items, Vintage items, Vinyl Records, and sunglasses are FINAL SALE purchases and cannot be returned or exchanged, whether bought in-store or online.
For any exceptions, defective or damaged products, and if you have any questions concerning our return policy, or anything else, please contact us at: